Brittany Hayes

, IBCLC

Bio

Brittany Hayes, a Registered Nurse and International Board Certified Lactation Consultant (IBCLC), is based in Chicago, Illinois. She has dedicated her career to supporting families as they transition into parenthood and beyond. Brittany's philosophy centers on active listening and understanding of each parent's unique journey, ensuring they feel supported and empowered during this crucial time and providing personalized and empathetic care.

Brittany started her career in NICUs across the Chicagoland area, has fueled her passion for all aspects of lactation. While breastfeeding often looks different for NICU families, this setting sparked her love for the field and shaped her holistic approach to lactation support. While raising her own family, she started teaching prenatal classes and has been an IBCLC since 2019. Her extensive experience allows her to create personalized, evidence-based feeding and care plans that cater to each family's unique needs and circumstances.

Educating families and providing customized care are of utmost importance to Brittany. She engages in active listening to understand parents' desires and needs during such an influential time in their lives. Recognizing that a breastfeeding journey can take many paths, Brittany prides herself on helping families navigate both smooth and rocky pathways. She understands the importance of a multidisciplinary team in breastfeeding success and uses her experience to know when additional healthcare professionals are needed for support. Brittany’s warm, empathetic approach ensures that every family feels heard, supported, and empowered throughout their breastfeeding journey.

Message to new parents

About Brittany Hayes

Practices in

Illinois

Appointments available

In-person
Telehealth

Identifies as

White

Accepts

BCBS PPO
United PPO
Cigna
Aetna

Client testimonials

"She was absolutely perfect! She came right on time. It was very helpful. She brought her equipment to help ensure babies nutritional needs were met. She was respectful and hygienic when it came to handling the baby. Also, she was great at listening and hearing me out about my concerns and providing insightful feedback. She also provided some tools and resources to ensure improvement for later on. She didn’t suggest anything drastic right away if unnecessary. Overall, it was a great experience." - Partum Health client, January 2024

"Brittany took the time to thoroughly review my comments on the intake form prior to the in-home visit so it made the visit extremely productive. She listened to all my concerns and helped me not just with the breastfeeding and getting me more comfortable with the latch and hand expressing, but she even helped me set up my pump and measured my flange size so I knew what size I needed and could practice using the pump with an expert. This was an invaluable service and I wish all breastfeeding moms could get a consultation with Brittany if they are struggling like I was!! She made me feel heard and that my concerns were valid and made sure I was feeling better by the end of the consult." - Partum Health client, February 2024

"This was so helpful. I learned so much. Brittany explained the content very well and was patient with my questions. I thought this was so beneficial and will be recommending her to family and friends!" - Partum Health client, March 2024

"I felt that the appointment went well. I received helpful information (re: latching and breastfeeding positions), as well as, emotional support with my breastfeeding journey. Brittany, helped me prioritize issues to address in today’s session, as well as topics to address in future session." - Partum Health client, November 2024